What to do if the tube doesn’t start after installation?

If a tube doesn’t start after installation, there should be something wrong with the wiring etc., please follow the steps below and see if there’s anything wrong:

  1. Please make sure the starter and the ballast have been bypassed.
  2. Please make sure that only one lamp holder of the bracket has been wired as this is a single-end LED Tube.
  3. Please make sure the live line and Neutral line have been wired into one end of the bracket.
  4. Please be sure that the L and N pin should be separately connected with the Live line and Neutral line.

Please install the tube according to your own situation. Or let me know more details about the issue on your end. I’d do my best to help.

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